Returns & Exchanges

Valabasas offers a 30-day window for returns and exchanges on all unworn, unwashed items with original tags attached. We strive to ensure every customer finds their perfect fit and style with ease and transparency.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and attach the prepaid shipping label provided via our portal.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location and keep your tracking receipt for reference until the return is processed.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects your return, we will issue a refund to your original payment method or ship out your new exchange item within 5-7 business days.